Accessibility Statement

Company Identification (ECTA)

Legal Entity: ToolTide (Pty) Ltd
Registration Number: 2025/925080/07
VAT Number: [Your VAT Number if registered]
Physical Address: Krugersdorp, Gauteng, 1739
Contact Email: info@tooltide.co.za
Phone: 0845592079 | 0798894786

Our Commitment

ToolTide is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements to improve accessibility for people with disabilities. We aim to conform to WCAG 2.1 Level AA.

Current Status: Partially Conformant

This means that some parts of the website may not fully meet WCAG 2.1 Level AA. We are actively working to address these gaps.

Accessibility Features

✅ Currently Implemented

• Semantic HTML: Proper use of headings (H1-H6), landmarks, and structural elements
• Language Declaration: lang="en" attribute on all pages
• Alt Text: Alternative text for the main logo image
• Keyboard Navigation: Focusable interactive elements (links, buttons, forms)
• Color Contrast: High contrast text for readability (though some gradient text may need improvement)
• Responsive Design: Mobile-friendly layout that adapts to different screen sizes
• Form Labels: Properly labeled form inputs with error messages
• Theme Toggle: Light/dark mode for visual preference

⚠️ Planned Improvements

• Skip Navigation Link: Add "skip to main content" link for screen reader users
• ARIA Labels: Enhanced ARIA attributes for complex interactive elements
• Focus Indicators: More visible focus states for all interactive elements
• Color Contrast Audit: Ensure all neon gradients meet minimum contrast ratios (4.5:1 for text)
• Screen Reader Testing: Comprehensive testing with NVDA, JAWS, VoiceOver
• Decorative Images: Explicitly mark decorative elements with role="presentation"
• Video/Audio Content: Captions and transcripts (when multimedia is added)

Known Accessibility Issues

• Neon Gradient Text: Some tagline and button text uses gradient colors that may not meet contrast requirements for users with low vision
• Animated Elements: Background neon float animation may cause issues for users with vestibular disorders (no current way to disable)
• Cookie Banner: Not yet implemented; consent mechanism will be designed with accessibility in mind
• Payment Buttons: Third-party payment integrations may have their own accessibility limitations

Assistive Technologies

This website should be compatible with:

• Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
• Screen magnification software (ZoomText, Windows Magnifier)
• Speech recognition software (Dragon NaturallySpeaking)
• Keyboard-only navigation

Feedback and Assistance

We welcome your feedback on the accessibility of the ToolTide website. If you encounter accessibility barriers, please let us know:

Accessibility Coordinator:
Email: accessibility@tooltide.co.za
General Support: support@tooltide.co.za

We aim to respond to accessibility feedback within 5 business days and strive to resolve issues within 10 business days.

Third-Party Content

Some content on this website may be provided by third parties (e.g., payment gateways, embedded social media). While we strive to ensure these are accessible, we cannot guarantee their full compliance with WCAG standards.

Ongoing Efforts

We are committed to continuous improvement and regularly:

• Conduct accessibility audits (quarterly)
• Train our development team on accessibility best practices
• Test with real users who rely on assistive technologies
• Update this statement as we make progress

Standards and Guidelines

Our accessibility efforts are guided by:

• WCAG 2.1 Level AA
• ARIA (Accessible Rich Internet Applications)
• Section 508 Standards (US reference)
• South African accessibility best practices

Contact Information

For accessibility-related questions or concerns:
Email: accessibility@tooltide.co.za
Phone: 0845592079 | 0798894786
General Inquiries: info@tooltide.co.za